Jit is even for service industry

Improved Quality Service quality is often measured by intangible factors such as timeliness, service consistency, and courtesy.

Jit in services

Frozen beef may not last for more than some weeks. That philosophy is equally applicable to any organization, service or manufacturing. Dan Reid Stay ahead with the world's most comprehensive technology and business learning platform. In the old system, McDonalds kept high inventories in order to be able to serve the customers fast. At the end of the day, the unsold burgers would be discarded. Let's take a look at how it works: Lower costs: Many of the burger parts like beef, cheese, buns etc. Building quality into the process of service delivery and implementing concepts such as quality at the source can significantly improve service quality dimensions. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more. They no more sell pre-heated burgers and are actually in a better position to handle large customers at peak hours. Sanders, R. Related Papers. Regardless of location, McDonald's customers receive the same product and service consistency. With Safari, you learn the way you learn best.

Related Papers. It has also got away with wastage of throwing the unsold pre-cooked burgers as they do not preheat anything under the new process. Similarly, a burger should be sold within minutes. Improved quality: The benefits of selling fresh burgers are quite apparent.

In the old system, McDonalds kept high inventories in order to be able to serve the customers fast. A customer could get a fresh hamburger under the old system only by placing a special order. Many service firms have developed unique ways to level customer demand in order to provide better service responsiveness.

With Safari, you learn the way you learn best. Let's take a look at how it works: Lower costs: Many of the burger parts like beef, cheese, buns etc.

how can jit be applied to non-manufacturing operations?

That philosophy is equally applicable to any organization, service or manufacturing. Regardless of location, McDonald's customers receive the same product and service consistency.

Building quality into the process of service delivery and implementing concepts such as quality at the source can significantly improve service quality dimensions.

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JIT Implementation within a Service Industry: A Case Study